Privacy Policy
Version 1.0
Effective Oct 10th, 2026
This Privacy Policy explains how Lâm Bảo (“LB”, “we”, “us”), handles personal information when you visit lam-bao.com, purchase our products, download Font Software, or contact us.
By using the website, you acknowledge the practices described below.
We collect information you provide when you make a purchase or contact us, which may include:
Name; Email address; Company or organisation name; Company size; Billing address; Country; Postal code; Tax identification number, where applicable; Order and license information; Download and fulfilment information; Messages and support correspondence.
We may also receive limited technical information needed to operate and protect the website, such as browser, device, network and IP information.
We do not require customer accounts.
We use personal information only where reasonably necessary to:
Process and fulfil purchases; Deliver Font Software by instant download and email; Issue receipts and license records; Determine the appropriate license; Provide customer and technical support; Maintain order and licensing records; Prevent fraud, abuse and unauthorised access; Operate and secure the website; Meet legal, tax and accounting obligations; Enforce our EULA and other agreements.
We do not sell or rent your personal information.
We do not use customer information for behavioural advertising or profiling.
Payments are processed by Stripe.
Payment credentials such as your full card number are submitted directly to Stripe and are not stored by LB.
We may receive limited transaction information from Stripe, including: Payment status; Transaction identifiers; Billing information; Purchase amount; Payment-related verification or fraud information.
Stripe handles payment information under its own privacy practices.
We use third-party services where needed to operate the website and fulfil purchases.
These may include: Squarespace, for website hosting and site functionality; Stripe, for payment processing; Email services used for order confirmations, font delivery and customer support.
These providers may process personal information on our behalf or under their own legal responsibilities.
We share information with service providers only where reasonably necessary to provide our services, comply with law, maintain security, or protect our rights.
We aim to use only cookies and similar technologies needed for essential website functions such as security, checkout and basic preferences.
We do not use advertising or behavioural-tracking cookies.
Where technically possible, non-essential analytics and performance cookies are restricted.
If we introduce optional analytics, marketing or other non-essential tracking technologies in the future, we will update this Privacy Policy and request consent where required.
You can also control or delete cookies through your browser settings.
We keep personal information only for as long as reasonably necessary to: Complete purchases and provide support; Maintain transaction and licensing records; Meet legal, tax and accounting requirements; Resolve disputes; Enforce our agreements.
When information is no longer needed for these purposes, we will delete or anonymise it where reasonably possible.
Some service providers may process or store personal information outside Vietnam.
Where personal information is transferred internationally, we rely on safeguards required by applicable law and on the contractual, organisational and technical measures used by the relevant service provider.
Your information may therefore be processed in countries with data protection rules that differ from those in Vietnam.
Depending on the law that applies to you, you may have the right to: Request access to your personal information; Request correction of inaccurate information; Request deletion of your information; Object to or restrict certain processing; Withdraw consent where processing is based on consent; Ask how your personal information is being handled.
To exercise these rights, contact us using the details at the end of this Privacy Policy.
We may need to verify your identity before completing a request.
Some information may need to be retained where required by law or where necessary to preserve valid transaction, licensing or legal records.
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No online system or method of transmitting information can be guaranteed to be completely secure.
Our website and products are not directed to children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review the matter and, where appropriate, remove the information.
Our website may contain links to websites or services operated by other organisations.
Those third parties are responsible for their own privacy practices, content and security. We recommend reviewing their privacy information before providing them with personal information.
We may revise this Privacy Policy when our services, technology, legal obligations or privacy practices change.
When we make a material update, we will revise the effective date shown at the top of this Policy.
The updated Policy applies from the date it is published.
If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, contact:
Lâm Bảo; Controller: Lâm Bảo; lam-bao.com; hi@lam-bao.com
This Privacy Policy is governed by the laws of Vietnam, subject to any mandatory rights available to you under applicable data protection law.